Privacy policy

Privacy Policy

Effective date: August 19, 2026

Cecil Sharp respects your privacy. This policy explains what we collect, why we collect it, how we handle it, and the choices you have.

1. Information we collect

Information you give us, including your name, email address, phone number, shipping and billing address, and order details when you make a purchase or contact us. Payment information, where card payments are handled securely by our payment processors; we never store full card numbers on our own systems. Automatic information, including your device, browser, IP address, pages viewed, and similar usage data, collected through cookies and similar technologies.

2. How we use your information

We use it to process and ship your orders, provide customer support, send order confirmations and tracking updates, prevent fraud, improve our website and product range, and, where you have opted in, send marketing emails. You can unsubscribe from marketing at any time using the link in any of our emails.

3. How we share your information

We share information only as needed to run the store: with Shopify, which powers our website and checkout, with our payment processors, with our fulfilment and shipping partners, and with analytics and advertising providers such as Google and Meta to measure and improve our marketing. We do not sell your personal information for money.

4. Cookies and tracking

We use cookies and similar tools for essential site functions such as keeping your cart working, for analytics, and for advertising. You can manage cookies through your browser settings and through the cookie preferences banner on our site, though disabling essential cookies may affect checkout.

5. Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of targeted advertising or the sale or sharing of your data. California residents have these rights under the CCPA and CPRA. To make a request, email support@cecilsharp.com and we will respond as required by law.

6. Data retention and security

We keep personal information only as long as needed for the purposes above and to meet legal, tax, and accounting requirements, and we use reasonable safeguards to protect it. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.